I click the “Play” button, but the video never shows up. All I see is a black box.

Make sure that you have Adobe Flash installed on your PC. Once Flash installs, it’s a good idea to close all browser windows to finalize the installation.

I see the video controls, it says it’s playing, but the video never starts.

The video files are rather large and can take a few seconds or even a minute to load depending on many variables. The scrub bar in the video window will help show how the progress.

The video is very choppy and/or the audio is not synced with the video.

A lot of factors can play into how the video is viewed on your unique system. On older machines, it is quite possible that the video files are too large for your computer to handle. Try closing all other programs but your web browser and see if that helps. Also, if you haven’t rebooted your system in a while, try that to speed it up. Finally, all videos will start automatically, but you may want to try pausing the video, letting it load completely, and then play it.

I have an iPhone/iPod Touch and want to share this site with my friends, how can I do this?

We’re glad you asked! Simply point the browser on your iPhone, iPod Touch or mobile phone to VisitMyChurch.tv and you will automatically be rerouted to an appropriate microsite where you’ll be able to view all of our videos on the go.

If your mobile browser doesn’t seem to be rerouting you automatically, try typing in iphone.VisitMyChurch.tv or mobile.VisitMyChurch.tv to get to the specific site.

The video tells me to select a campus, but I don’t see where I need to click.

Depending on the screen resolution your display is set at, you may or may not be seeing the whole site on one screen. We’ve tried to best fit the majority of users, but some may still need to use the vertical scroll bar to the right of your screen or the horizontal one at the bottom.

When I click on the Facebook or Twitter icon it takes me to a login page.

These links are for you to be able to share this site through a Facebook status update or a Tweet. To use either service requires that you register with that specific site.

When I click on the Facebook or Twitter icon nothing happens.

We’ve set these links to open in a new window so you don’t have to leave VisitMyChurch.tv. If you have a popup blocker turned on, try turning it off and then clicking the icon.

None of these things have helped me.

If none of the above solutions have helped your experience, then please Contact Us because we’d love to help make sure you are able to share this site as easily as possible.